Covid 19 Restrictions
As a result of the disruption caused by Covid-19, some deliveries to us from suppliers are taking a little longer than usual. This could be for one or more of a number of reasons including the supply of components from international factories. Please do bear with us during this time – you can be assured we are doing our best to process orders and get items ready for you as quickly as we can.
Orders that include Bikes
We do not currently ship bikes by courier nor are we able to accept third party couriers collecting from us on your behalf.
However, especially because of the current COVID restrictions and the Scottish Government's clear and sensible advice not to make any unnecessary journeys, we can deliver your bike to you personally if you live in one of the areas shown in the table below and subject to the terms and conditions set out below.
| Edinburgh | Juniper Green | Dalkeith | Tranent |
| Leith | Balerno | Eskbank | Haddington |
| Mussleburgh | East Calder | Lasswade & Bonnyrigg | Gullane |
| Loanhead | Livingston | Gorebridge | Gifford |
| Penicuik | Broxburn | Peebles | North Berwick |
| West Linton | Uphall | Glentress & Innerleithen | Dunbar |
Terms and Conditions
- We don’t visit each area every day so if you do wish to use this service, please call us on 0131 663 6220 or email us on edinburgh@criteriumcycles.co.uk for details.
- Delivery charges start at £15 for orders of £2,000 or more (i.e. Bikes plus any associated accessories etc.) and if you live within 5 miles of our store at Lasswade
- If you live further than 5 miles away from the store in one of the places in the table that are little further afield, then call us or email us for a personalised quote.
- We regret we cannot deliver orders with a value less than £2,000.
Orders that do not include a bike
We use different carriers and services depending on the item and the service you select, all of which you can see as part of the checkout process.
For orders that have a value of £25 or more, we offer free delivery (subject to the limitations set out below) using our non-tracked Royal Mail 48 hour service.
All delivery time estimates are from once the order has been dispatched and do not include the time taken to prepare the order. They are also based on in-stock items so please do check the basket carefully for any information with regards to items that have to be sent to us first which may take longer to deliver to you.
We ship to all postcodes in the UK as well as all Scottish postcodes. There are no Highlands & Islands surcharges.
We do not ship internationally.