Bike Home Delivery Service
We offer a very personal, Home Delivery Service for bikes with a value of £1000 or more as follows:
- For bikes £1,500, our Home Delivery Service is completely free of charge
- For bikes £1,000 - £1,499, the Home Delivery Service has a nominal charge of £50
We do not use a courier for our Home Delivery Service - your bike will be fully assembled & PDI checked in one of our workshops then test ridden to ensure it is in perfect condition. It will then be delivered to you by one of the Criterium Cycles team in one of our rather smart Criterium Cycles vans. It is a personal service from our shop door to your front door. Indeed, w like to think it's just like coming to the store collect your bike but instead, the store comes to you.
As soon as you place your order we will be in touch with you to arrange a date and time suitable for delivery. We will explain the process of delivery to you when we call.
All bikes with a value less than £1000 are available for Click & Collect only from our Edinburgh store.
We deliver to the vast majority of Mainland Britain (unfortunately, we can't deliver to Northern Ireland) and there are a few other places that sadly, we can't deliver to either. They include the Channel Islands, the Isle of Man, the Hebridean Islands and the Islands of Orkney and Shetland. When you enter your postcode in the checkout, the system will confirm your postcode is available or not.
We do not ship bikes by courier nor are we able to accept third party couriers collecting from us on your behalf.
Orders that do not include a bike
We use different carriers and services depending on the item and the service you select, all of which you can see as part of the checkout process.
For orders that have a value of £25 or more, we offer free delivery (subject to the limitations set out below) using our non-tracked Royal Mail 48 hour service.
All delivery time estimates are from once the order has been dispatched and do not include the time taken to prepare the order. They are also based on in-stock items so please do check the basket carefully for any information with regards to items that have to be sent to us first which may take longer to deliver to you.
We ship non bike orders to all postcodes in the UK as well as all Scottish postcodes. There are no Highlands & Islands surcharges.
We do not ship internationally.
Covid 19
As a result of the disruption caused by Covid-19, some deliveries to us from suppliers are taking a little longer than usual. This could be for one or more of a number of reasons including the supply of components from international factories. Please do bear with us during this time – you can be assured we are doing our best to process orders and get items ready for you as quickly as we can.