Our Click & Collect service really offers the best of both worlds. It combines the benefits of browsing on our website, unhurried and at your leisure with the benefits of collecting your bike and accessories from our store with its expert team of sales advisors and technical specialists.
To use Click & Collect, just follow the simple steps below or watch the short video that shows how to order an item using Click & Collect.
And the best thing about it? Click and Collect is completely free!
1. Add your items to your basket
Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket as you would normally do.
Important Note about Coming Soon items
You may find some items, especially bikes, marked as Coming Soon. That’s because we have loads of new bikes coming but they haven’t yet arrived. If it is one of those bikes you are interested in, just select the model, size and / or colour that you like, even though it may say Out of Stock. You will be able to click the button marked Notify and enter your email address. As soon as the stock arrives with us, we will email you to let you know.
Alternatively, we can take a deposit if you wish to secure a bike that is due for delivery in the future. However, to do that you need to either email us on Edinburgh@criteriumcycles.co.uk or call us on 0131 663 6220 to pay the deposit and give us your details.
2. Checkout using Click & Collect
Once you have selected the products you want, scroll down and choose Click & Collect as your delivery method. Complete the checkout as you normally would and you’re ready to collect your items in store.
Please note that sometimes it may take a few days to build and PDI certain bikes ready for collection. You will be notified about that on a case by case basis.